Certificate II in Hospitality [ SIT20307 ]

The Certificate II in Hospitality has been designed to provide the skills and knowledge for an individual in a range of activities and functions requiring basic operation knowledge and limited practical skills in a defined context. Roles would be undertaken in hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. 

Job Opportunities: bar attendant, porter, food/bar attendant, housekeeping attendant, catering assistant

Entry Requirements: There are no entry requirements into this qualification.

Course Structure: The course consists of Twelve (12) units of competency comprising of SIX (6) core units and SIX (6) elective units. Skills4Jobs has developed a program that meets the requirements of the qualification, catering for both Food & Beverage Specialisation and a Non-Food & Beverage specialisation.

Units of competency: The units of competency making up our current Food & Beverage Specialisation program include:

Unit Code	Unit Title	Core / Elective
SITHIND001A	Develop and update hospitality industry knowledge	Core
SITXCOM001A	Work with colleagues and customers	Core
SITXCOM002A	Work in a socially diverse environment	Core
SITXOHS001B	Follow health, safety and security procedures	Core
SITXOHS002A	Follow workplace hygiene procedures	Core
SITHFAB020A	Apply food and beverage skills in the workplace	Core
SITHFAB003A	Serve food and beverage to customers	Elective
SITHFAB004A	Provide food and beverage service	Elective
SITHFAB011A	Develop and update food and beverage knowledge	Elective
SITHFAB012A	Prepare and serve espresso coffee	Elective
SITXCCS002A	Provide quality customer service	Elective
SITXINV001A	Receive and store stock	Elective

The units of competency making up our current Multi-Skilling General Hospitality program include:

Unit Code	Unit Title	Core / Elective
SITHIND001A	Develop and update hospitality industry knowledge	Core
SITXCOM001A	Work with colleagues and customers	Core
SITXCOM002A	Work in a socially diverse environment	Core
SITXOHS001B	Follow health, safety and security procedures	Core
SITXOHS002A	Follow workplace hygiene procedures	Core
SITHIND002A	Apply hospitality skills in the workplace	Core
SITHACS006A	Clean premises and equipment	Elective
SITXADM001A	Perform office procedures	Elective
SITXCCS002A	Provide quality customer service	Elective
SIRXCCS001A	Apply point-of-sale handling procedures	Elective
SITXFIN001A	Process financial transactions	Elective
SITXCCS001B	Provide visitor information	Elective

Outcome: The qualification is nationally recognised and can only be delivered by a Registered Training Organisation (RTO) that complies with the governing standards of quality training and assessment. On successful completion of the course assessments you will be awarded

Certificate II in Hospitality

Students who exit the training program without completing all assessments will be issued with a statement of attainment for those units in which they have demonstrated competency

Delivery Mode: Traineeship (NSW only) – this mode is delivered and assessed on the job over a period of 12 months full time

Fees: Traineeship – determined by employment status

Career Pathways: Students who successfully complete this qualification will have the option to continue their development and career path by enrolling in qualifications such as Certificate III in Hospitality SIT30207

Recognition of Prior Learning (RPL)/Credit Transfer: The learning objective for each unit will be explained prior to commencement. If you feel that you have enough evidence present to prove these skills (such as through other courses that you may have attended) to the required level please speak to your assessor about recognition of your prior learning/skills (also known as recognition of prior learning). If you have completed some units of this program previously through another training program then you may be able to gain credits for this and this may also shorten the requirements and the duration for achieving this qualification